When purchasing digital items, your download link(s) will come in an email to the address that you provide at checkout from our email address info [at] tommywalker.net.
Your receipt will be provided by Google Checkout.
Frequently Asked Questions
Q: What is your
return/exchange policy?
Q: Can I place an order through the
mail?
Q: How long will my order take to be
shipped?
Q: What forms of payment do you
accept?
Q: Where is my download link for my
purchased downloads?
Q: Who/What is Rebel Brand, LLC, and what do
they have to do with Tommy Walker?
Q: I want to book Tommy Walker for my upcoming
event, who do I talk to?
Q: How can I get in touch with Tommy
Walker?
Q: What is your return/exchange
policy?
A: For physical items that you have purchased, we want you
to be completely satisfied with your order. If your items arrive
damaged in any way, please return them to us for a full refund.
Simply send us an email at info [at] tommywalker.net to let us know
that you will be returning the damaged items by mail, then ship
them to:
Tommy Walker
c/o Christian Assembly
2424 Colorado Blvd
Los Angeles, CA 90042
If you would like to return any of your purchased items, and THEY
ARE ARE IN RESALABLE CONDITION (shrink-wrapped, new-in-box), you
may ship them back to us for a full refund. Ship your unwanted and
unused/unopened items back to us at the address above.
For Digital items purchased from the Digital Downloads Store, no
returns or exchanges are possible. But, if you are not completely
satisfied with your digital items, please let us know within 30
days of purchase so that we can refund your order. Send an email
to
info [at] tommywalker.net
Back to FAQs
Q: Can I place an order through the
mail?
A:Unfortunately, our
e-commerce system is only set up to allow payments by credit card
via Google Checkout.
Back to FAQs
Q: How
long will my order take to be shipped?
A: For physical merchandise,
if we have your item in stock, we will ship your order within 72
hours of receipt. For Digital Downloads, you should receive your
download link immediately following completion of payment through
Google Checkout. On the page after you complete your Google
Checkout order, be sure to click the button to "Complete Purchase",
which takes you to your unique download page where you can download
your purchased digital items.
Back to FAQs
Q: What forms of payment do you
accept?
A: You may make your payment
through Google Checkout using any major credit card.
Back to FAQs
Q: Where is my download link for my purchased
downloads?
A: The download link for your purchased downloads will come
to you in an email from info [at] tommywalker.net. Please make sure
this email does not end up in your junk mail folder. Also, your
download link will appear on the "Thank You" page immediately
following the completion of your Google Checkout transaction. Be
sure to click on the "Complete Purchase" button at the end of the
payment process on Google Checkout so you can be taken to your
download page.
Back to FAQs
Q: Who/What is Rebel Brand, LLC, and what do they
have to do with Tommy Walker?
A: Rebel Brand Marketing, a
division of Rebel Brand, LLC, has partnered with Tommy Walker and
has been put in charge of handling all of Tommy Walker's business
and communication responsibilities. When you buy something from
TommyWalker.net, you are making a purchase from Rebel Brand, LLC.
It all gets back to Tommy, we just help facilitate this process for
him.
Back to FAQs
Q: I want to book Tommy Walker for my upcoming event,
who do I talk to?
A: Please email us at info [at] tommywalker.net:
Back to FAQs
Q: How can I
get in touch with Tommy Walker?
A: Please email us at info
[at] tommywalker.net.
Back to FAQs
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